Expect unparalleled expertise, professionalism & dedication

Our solutions enhance your operational efficiency, reduce costs, and ensure continuous development with a strong focus on achieving your objectives.

OUR comprehensive range of services can transform your business

Inbound Call Center Services

  • Customer Support:

    πŸ“ž Always Here for You

    Our dedicated team provides seamless and personalized support across phone, chat, email, and social media. We're not just your support team; we're an extension of your company, committed to delivering exceptional customer experiences with professionalism and expertise.

  • Infoline/Hotline/Helpdesk:

    πŸ•’ Efficient & Reliable Assistance

    Say goodbye to time-consuming tasks. Our expert team efficiently handles your calls, coordinates with vendors, and manages schedules, ensuring your operations run smoothly and effectively.

  • Booking, Ticketing, and Reservation Center:

    🌍 Travel Made Easy

    From booking and cancellations to rebooking, our multilingual team manages your travel and accommodation needs flawlessly. Whether it's for your remote workforce or personal travel, we ensure a hassle-free process every step of the way.

  • Tech Support:

    πŸ’‘ Your Tech Gurus

    Partnering with top tech companies, our specialists provide premier tech support, ensuring your technological needs are met with precision and care. We solve issues swiftly, keeping your tech running smoothly.

Outbound Solutions

  • Appointment Setting:

    πŸ“… Maximize Your Opportunities

    We take the stress out of appointment setting. Our streamlined processes ensure appointments are set and confirmed efficiently, boosting your show rates and allowing your team to focus on closing deals.

  • Lead Generation:

    πŸš€ Reach New Heights

    Our active lead generation calls target potential customers, gathering valuable information for your sales campaigns. Maximize your profits and expand your business reach with our strategic approach.

  • Telemarketing & Telesales:

    πŸ“ˆ Boost Your Brand & Revenue

    Our 24/7 telemarketing services elevate your B2B and B2C sales, marketing, and customer engagement. Increase your brand awareness and revenue with our dedicated specialists.

  • Market Research and Customer
    Satisfaction Surveys:

    πŸ” Insightful & Actionable Data

    Unlock valuable insights with our tailored market research services. We conduct thorough analyses to help you understand customer satisfaction levels and untapped markets, enhancing your business strategies for growth and retention.

BPO (Business Process Outsourcing)

  • Data Management:

    πŸ“Š Precision & Efficiency

    Our data management services ensure accuracy and efficiency. We streamline database organization and management with the latest software tools, providing operational support that elevates your business.

  • Backoffice Services:

    πŸ“  Streamline Your Operations

    Enhance client communication and business relationships with our comprehensive back-office support. From data verification to CRM integration, we handle various tasks to optimize your operations.

  • Content Moderation:

    🌐 Safe & Positive Online Presence

    Our multilingual team moderates online content to ensure a safe and positive environment on social media platforms. We keep your online presence secure and welcoming.

  • Media Monitoring:

    πŸ“° Stay Informed, Stay Ahead

    Keep track of your brand's online reputation with our media monitoring solutions. Capture media mentions and gain valuable insights with our advanced PR measurement tools, helping you stay ahead in your industry.

Your Future with GPG Romania

We don't just provide services; we create partnerships that drive success. Expect a team that’s as committed to your goals as you are, bringing unmatched expertise, unwavering professionalism, and relentless dedication.

Discover rewarding career opportunities with GPG Romania!
Become a part of our dynamic team: [email protected]
GPG Romania
GPG Moldova

Whether you have inquiries about our services, want to discuss potential partnerships, or seek more information, simply fill out the form below: