Streamlined Solutions, Exceptional Outcomes

GPG Romania is your All-in-One Partner for Call Center and Outsourcing Solutions. Our journey began with a vision to deliver cost-effective and exceptional service, integrity, and innovation to our clients!

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Our dedication revolves around ensuring the utmost satisfaction for every client we serve.

As an affiliate of the Moldovan parent company, established in 2007, our shared experience spans over 17 years. We firmly believe that trust is cultivated gradually, through consistent reliability.
Understanding the specific requirements of each client is our forte. Through meticulous discussions and analyses, clients quickly realize our commitment to delivering optimal results tailored to their needs.
Our affordable services have positioned us as a must-have on the market, providing multilingual and impactful call center solutions.
Our mission
We help companies achieve their business objectives by empowering them with cost-effective call center solutions.
Our vision
We believe that achieving business success is about embracing simple, timely, and customized solutions. Let's simplify your path to success together!

Why Risk Losing Customers When You Can Anticipate and Resolve Any Range of Consumer Issues?

  • Our operators are devoted to resolving our clients' challenges swiftly and effectively.
  • Every successful contact enhances your reputation, fostering trust and loyalty among customers, ultimately driving higher sales.
  • GPG Romania is prepared to accommodate the distinct requirements of our partners and address any spectrum of business challenges.

Find your match among our premier selection of services

  • Inbound
    Our skilled agents handle incoming client communications, ensuring excellent customer service and satisfaction.
  • Outbound
    Drive business growth and enhance customer relationships with our proactive outbound calling services.
  • BPO
    Streamline your operations and reduce costs by outsourcing non-core business functions to our experienced team.
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"GPG Call Center & BPO Solutions has been instrumental in helping us streamline our operations and improve customer satisfaction for more than 10 years now."

- Anthony, Energy Supplier Company

Enhanced affordability, multilingual proficiency, and consistent standards. We not only offer competitive pricing but also a unified approach to the entirety of Customer Care operations.

  • Flexibility and Versatility:

    Outsourcing grants the flexibility to scale services in alignment with business demands, facilitating agile response to fluctuations in call volumes.

  • Enhanced Customer Journey:

    Our call center operators ensure a polished and successful interaction with customers, elevating their overall experience. Reduced wait times and prompt resolutions significantly contribute to customer retention.

  • Cutting-edge Technology:

    We have invested in state-of-the-art technology systems such as Customer Relationship Management (CRM) and AI-driven data analytics to furnish top-notch support and comprehensive reports to our clients.

  • Cost-Efficiency:

    GPG Romania solutions alleviate the expenses associated with recruiting and training in-house personnel.

  • Operational Excellence:

    By outsourcing call center services, you can redirect focus towards core activities, enhancing operational efficacy. GPG boasts dedicated resources for call management, courtesy of our proficient workforce and advanced technology.

Discover rewarding career opportunities with GPG Romania!
Become a part of our dynamic team: [email protected]
GPG Romania
GPG Moldova

Whether you have inquiries about our services, want to discuss potential partnerships, or seek more information, simply fill out the form below:

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